Inverness Palace Hotel & Spa – Accommodation FAQ

The hotel offers a range of rooms including Luxury River-View Double, River-View Twin, Classic Double, Classic Twin, Luxury Family Rooms, Cosy Double and Classic Single rooms. All are individually styled with comfort in mind.

All rooms include comfortable beds, tea and coffee facilities, free Wi-Fi, a flat-screen TV, desk, iron and ironing board, hair dryer, and a smartphone charging point. Guests also enjoy complimentary access to the hotel’s leisure club. All rooms are non-smoking.

The Inverness Palace Hotel blends Victorian charm with modern comfort. Period rooms feature high ceilings and ornate cornicing, while contemporary rooms have been fully refurbished. A garden cottage provides four cosy double rooms, and a selection of spacious family rooms is also available.

Check-in is from 3 pm and check-out is by 11 am. Late check-out may be arranged for a small fee (approx. £20) subject to availability.

Rates including breakfast provide a full hot and cold Scottish buffet. Dinner-inclusive rates feature a table d’hôte menu. Dinner reservations should be booked in advance.

Flexible rates can be cancelled free of charge until 4 pm on the day of arrival. Late cancellations may incur the first night’s charge. Advance purchase and promotional rates are non-refundable and non-transferable.

A deposit or pre-payment may be required depending on the rate. All bookings must be guaranteed by a valid debit or credit card, and payment is usually taken on departure. Guests paying cash may be asked for a security deposit.

Children under 12 stay free when sharing a family room with two paying adults. Meals for children aged 5–12 are charged separately. River-view rooms are excluded from the free child offer. Children in their own room are charged 50% of the adult rate (minimum £69.90).

Dogs are welcome in bedrooms and reception areas for £15 per dog per night (maximum two dogs). Pets are not allowed in the bar, restaurant or leisure club. Guide and hearing dogs stay free of charge.

Yes. There is a 22-space car park free for guests when available, plus six 22 kW electric charging points. Valet parking (~£6/day) and nearby on-street parking are available when full.

Bedrooms are on the first floor or above with lift access. The separate townhouse (10 at the Palace) has no lift. Guests with accessibility needs should contact the hotel prior to booking.

Yes, all rooms are strictly non-smoking.

All rooms include free Wi-Fi, tea/coffee facilities, iron and board, hair dryer, and smartphone charging point. Access to the leisure club and pool is complimentary. Please enquire directly regarding mini-bars or air-conditioning.

Bookings must be guaranteed with a credit or debit card. Mastercard, Visa and American Express are accepted; cheques are not.

Yes. All guests enjoy free access to the Palace Leisure Club, which includes a 50-foot swimming pool, steam room, sauna, jacuzzi and gym. Children under 12 must be accompanied by an adult; gym access is for guests 15+.

Guests are responsible for any damage caused to rooms or furnishings. Any issues should be reported immediately to the duty manager. Complaints can also be submitted in writing to the General Manager.

Bookings can be made via the official website or by calling 01463 223243. Guests with special requirements should contact the hotel before arrival.